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Consumer Resources

Senior Citizens

 

The Attorney General’s Office aggressively works to protect the rights of Missouri’s senior consumers. The Consumer Protection Division prosecutes those who prey on seniors and provides educational brochures and speakers for groups.

Most businesses are ethical in their dealings with Missouri seniors. However, there are some con artists who deliberately target seniors, hoping to take their money before they are exposed. Common scams against seniors are home repair fraud, door-to-door sales, travel scams and telemarketing fraud.

To reduce telemarketing calls, seniors can join the No-Call Team.

The Attorney General’s Medicaid Fraud Control Unit also prosecutes abuse and neglect of nursing home residents as well as health-care professionals who defraud the Medicaid program. To report possible Medicaid fraud or abuse and neglect of nursing home residents, call 1-800-286-3932 or e-mail us (Attention: Medicaid Fraud Control Unit). Please include your name, phone number and a brief description of the situation.

 

File a Complaint

 

Seniors who think they have been defrauded should call the Consumer Protection Hotline at 1-800-392-8222 or fill out a consumer complaint form. Seniors also can obtain information by e-mailing us.

 

Resources for Seniors

 

 

More Helpful Resources

 

For the first time in US history, older adults are projected to outnumber children by 2034. This presents opportunities as well as challenges. Recognizing this turning point can provide the catalyst needed to revisit policies and practices to support all ages. Some informative sources for more information on the changing demographics and aging in Missouri and the US:

 

 

 

 

 

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Copyright © 2000 - 2025    K. Kerr

Most recent revision July 09, 2025 06:32:12 PM

 

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