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Missouri No Call List

Register by clicking here to reduce telemarketing calls to your Home # and Cell #

or by Phone – 866-289-9633

Federal No Call List

Consumer Line: Consumer Line is the online service of the Office of Consumer and Business Education of the Bureau of Consumer Protection. It offers the full text of approximately 150 consumer publications on a wide range of categories.

The Better Business Bureau: The Better Business Bureau provides instant access to business and consumer alerts as well as many other helpful resources. You can even file a complaint online and more. This web site is provided by the Council of Better Business Bureaus, Inc., and the BBB system of over 150 Bureaus located throughout the United States and Canada.

Kelly Blue Book: Don't buy or sell a car without checking out this invaluable guide. Learn your car's trade-in and resale value, get free new car pricing reports with specs, photos, invoice and more.

Federal Trade Commission (FTC): To submit a complaint to the Federal Trade Commission Bureau of Consumer Protection about a particular company or organization. The FTC does not resolve individual consumer problems, your complaint helps them investigate fraud, and can lead to law enforcement action.

Do you know what's below?

Planning a home improvement project?

If it calls for digging, call 811

Are you planting a tree? Installing a mailbox? Building a fence or deck? Or are you finally starting that garden that you’ve been dreaming of? Remember to contact 811!

For digging projects big or small, you need to contact 811 at least 3 working days before you start digging to avoid hitting an underground utility line. It’s free, it’s simple and it’s the law. 811 notifies its member utility companies to mark their underground facilities where you plan to dig. 811 does not locate or mark underground facilities. This is done by the member utility companies or their locators.

Safe digging is everyone’s responsibility. Failure to dig safely can result in costly damages and repairs, loss of essential utility services, and even serious injuries to you or your neighbors.

Call 811

Utility color codes are used to identify existing underground utilities in construction areas with the intent of protecting them from damage during excavation. This is done with either flags or a special spray paint, neither of which will cause long-term harm to your lawn.

The American Public Works Association (APWA) Uniform Color Codes for temporary marking of underground utilities are listed below:

White Proposed Excavation	Pink Temporary Survey Markings	Red Electric Power Lines, Cables, Conduit and Lightning Cables	Orange Communication, Alarm or Signal Lines, Cables or Conduit
Yellow Gas, Oil, Steam, Petroleum or Gaseous Materials	Green Sewers and Drain Lines	Blue Potable Water	Purple Reclaimed Water, Irrigation and Slurry Lines

Things to Remember

DOs

White line the dig site area to define your dig site. This will insure that the entire area of excavation is located properly.

Provide an accurate description of the dig site when placing your locate request.

Hand dig within the approximate location. There is a 2-foot hand dig zone on either side of the marked buried facility. Hand digging will allow you to determine the exact location and expose the facility. This is the safest way to make sure that you don’t damage the underground facility.

When hand digging, keep the blade of the shovel parallel to the marks.

Protect and support the facilities when exposed and backfill carefully to prevent damage to facilities and their coatings, and to provide support beneath to prevent the collapse or sagging of the facilities.

Call in a “Renewal Ticket” if the marks become unclear at your dig site. Work disturbance and weather can cause the markings to become obliterated, obscured, missing or incorrect. Never go off your memory of where the marks were. Be safe. Contact 811 for a “Renewal Ticket.”

Contact 811 to submit a “No Response” ticket if a utility has not responded to a locate request.

DON’Ts

Never allow anyone to dig on your property without contacting 811 first.

Do not work off someone else’s marks or ticket. Each excavator is required to place their own locate request. You cannot legally work from someone else’s request.

Always confirm the utility response by checking the status of the utility response before beginning excavation.

Don’t assume that facilities always run straight between markers.

Never assume the depth of a facility or that the depth will stay the same.

Don’t assume that an unmarked line is abandoned.

Don’t take for granted the exposed utility line is the only one there.

Do not use picks, mattocks, pry bars, or any other sharp tools when digging within the tolerance zone.

Do not remove the flags or paint marks until you are finished with your work.

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Most recent revision July 12, 2025 08:38:34 AM

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